Customer Care Representative San Francisco Bay Area Daly City

Customer Care Representative San Francisco Bay Area Daly City

Business Description

Do you enjoy joining a fantastic group? We have been searching for individuals who seek an excellent profession in a company savvy company, and a chance to have career that is lasting. The Check Cashing Store is looking for those who deliver exemplary customer support, and now have a desire to push boundaries. We provide competitive pay, quarterly bonuses, advantages and a work that is fast-paced focused on developing leaders!

Cash Mart happens to be assisting individuals with their monetary requirements for more than 25 years. Whether you’ll need a loan that is payday your check cashed, or just have to wire some cash, cash Mart is here now to last. With branches available belated, it is easy to understand why greater numbers of individuals choose us for fast, friendly, hassle-free solutions.

What now ??

In this part – you are going to do all of it; product sales, customer support, neighborhood advertising, collections, protection of one’s shop, therefore the list continues on… within our company, the brighter you shine, the greater amount of training, and private development you are getting. It is a retail job, not only any ordinary job!!

Exactly just exactly What do we want?

You have got retail expertise in fast a paced environment.

You’ve got a fantastic character and interaction design.

You may be super-organized and they are a nagging issue solver.

You take pride in every thing it shows that you do, and.

You have got unquestionable integrity.

Why benefit us?

We spend money on our employees, and gives considerable training, and development programs to create you up for future success.

When we appear to be a fit, and you’re ready to start out a thrilling job with an organization that fosters worker growth, use today!

Job Description

  • Consistently provide a higher amount of customer care in a prompt and prompt way.
  • Maintain branch look and cleanliness.
  • Understanding of all check cashing procedures, check rates, and in a position to recognize the many kinds of checks.
  • Familiarity with all additional solutions and products and services and just how to cross offer them into the consumer.
  • Show effective spoken, written, and skills that are listening.
  • Displays attitude that is positive times during the modification.
  • Handles and pays away money relating to policy and procedure.
  • Makes sure client complaints are managed with a feeling of urgency, utilizing good judgment and superior customer care. Ensure all complaints are reported to your manager timely.
  • Know and adhere to all business policies and procedures.
  • Precisely make use of the true point of purchase system to cash checks, procedure loan transactions, sell products, and balance money cabinet.
  • Accurately take into account all money and negotiable equivalents by following all policy and procedures.
  • Assist Manager into the collection process and prepare files for collections.
  • Stick to operational Security and LP policies according to business policy including all available and procedures that are closing.
  • Understanding of the office that is general and just how to properly make use of all workplace gear.
  • Complete all paperwork timely and accurately.
  • Complete all the tasks as instructed because of the Supervisor.
  • Insures input that is accurate of information into business and merchant systems.
  • Insures compliance that is full all Anti cash Laundering policy and procedures.


  • Past banking, retail or product product product sales experience
  • Client Service oriented
  • Capability to multitask.
  • Good computer skills.
  • Exceptional social & interaction abilities.
  • Past money management or product sales connection with any type or sort a bonus.
  • Capability to work a versatile routine including evenings and weekends
  • Bi-lingual an advantage

More Information

All of your information shall be held private based on EEO directions.